How to Improve Klaviyo Open Rates: A Comprehensive Guide
- Dispatch Strategy Team
- Mar 31
- 3 min read
Email marketing is one of the most powerful tools for driving e-commerce success, but it all starts with one critical metric: open rates. If your emails aren’t being opened, your message isn’t reaching your audience, and your campaigns can’t deliver results. In this post, we’ll explore actionable strategies to improve Klaviyo open rates, ensuring your emails get the attention they deserve.

What Are Open Rates in Klaviyo?
Open rates measure the percentage of recipients who open your emails. This metric is influenced by factors like subject lines, sender reputation, and audience segmentation. A good benchmark for open rates in Klaviyo typically falls between 20-30%, but this can vary depending on your industry and audience.
How to Improve Klaviyo Open Rates
The key to boosting email opens in Klaviyo lies in a combination of personalization, strategic timing, and compelling content. Here’s how you can achieve that:
1. Craft Irresistible Subject Lines
Personalize subject lines with the recipient’s name or preferences (e.g., “John, Your Exclusive Offer Awaits!”).
Create urgency with time-sensitive language like “Last Chance” or “Today Only.”
Avoid spam triggers such as excessive punctuation (!!!) or all caps.
Use A/B testing in Klaviyo to determine which subject lines resonate most with your audience.
2. Optimize Sender Name and Preview Text
Use a recognizable sender name (e.g., your brand name or a trusted individual).
Write engaging preview text that complements the subject line and entices readers to open.
3. Segment Your Audience
Group subscribers based on behavior, demographics, or purchase history.
Send tailored messages to specific segments for higher relevance and engagement.
Example: Create a segment of VIP customers and send them early access to new products.
4. Send at the Right Time
Use Klaviyo’s Smart Send Time feature to analyze engagement patterns and identify the optimal time to send emails.
Test different days and times to find when your audience is most active.
5. Ensure Deliverability
Authenticate your domain with SPF, DKIM, and DMARC records to improve inbox placement.
Regularly clean your email list by removing inactive subscribers.
Avoid spammy practices like purchasing email lists or overloading emails with images.
6. Leverage Dynamic Content
Personalize emails with dynamic blocks that display product recommendations based on browsing history.
Use interactive elements like polls or countdown timers to engage readers.
Best Practices for Increasing Klaviyo Email Engagement
To not only improve open rates but also boost overall engagement, keep these best practices in mind:
Advanced Tips:
Experiment With Storytelling: Share customer success stories or behind-the-scenes content.
Incorporate Visuals: Use high-quality images and GIFs to capture attention.
Focus on Mobile Optimization: Ensure emails look great on mobile devices, as a significant portion of users check emails on their phones.
Common Mistakes to Avoid:
Ignoring Segmentation: Sending generic emails to all subscribers can lead to lower engagement.
Overlooking Analytics: Regularly review metrics like click-through rates alongside open rates for a holistic view of performance.
Neglecting Testing: Failing to test subject lines, send times, or design elements can leave valuable insights untapped.
Conclusion: Ready to Boost Your Open Rates?
Improving Klaviyo open rates requires a strategic approach that combines personalization, timing, and data-driven insights. By implementing these tips, you’ll not only increase email opens but also drive more clicks and conversions for your e-commerce business.
If your email program is underperforming and you’re unsure how to optimize frequency or content, let’s talk.
At Dispatch, we help brands maximize revenue from email & SMS without damaging subscriber engagement.
Connect with Dispatch today to optimize your email marketing strategy.
Watch This Video for More Tips!
The Only Ecommerce Email & SMS Marketing Video You Will Ever Need
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